Roadside Assistance for EVs: Here’s what basic components of EVs are actually covered in India

As EVs are becoming a mainstream source of mobility for urban commuters and highway lovers, the demand for maintenance for EVs are also on a constant rise. However, if compared to petrol and diesel cars, EVs have less maintenance but overall they are machines and can incur unexpected breakdowns. 

So it is important to know about the roadside assistance for EVs and be prepared and to know exactly what to do if you have a car breakdown in the middle of highways. Here is our basic guideline about roadside assistance for EVs to stay ready in case of emergency and unforeseen circumstances. 

What Roadside Assistance Actually Covers in India?

Let’s discuss five most possible reasons which can be covered in EVs roadside assistance. 

Dead Battery: The lithium-ion battery used in EV cars has gone through a lot of advancements in recent years but after normal usage EV batteries are prone to degradation. However, due to the latest innovations, the new batteries are more powerful than the previous batteries. 

Battery issues are more seen in older electric cars driven for a longer period of time, which leads to batteries consuming less energy and thus not giving optimum performance. As batteries degrade over time so it's natural and unavoidable, as such problems may arise while driving also which makes roadside assistance important. 

Brake Issues: In EVs, there is a process of regenerative braking which increases the range of EVs and decreases the dependence of normal wear and tear of brakes pads and rotors. However, even with this technology sudden brakes issues may occur. 

If your electric car's braking system is not functioning properly, it is quite risky to drive, especially on highways. So wherever this problem persists, park your electric car to the side and call for roadside assistance. 

Flat Tyre: After continuous stress from electric engines and batteries, the tyres of electric cars are prone to depreciate just as normal ICE cars. Thus in flat tyre scenario, if you are not having any tools for replacement, then roadside assistance can be useful. 

Lock-Key Assistance and Towing: These are important aspects of roadside assistance as if you find yourself locked out or have lost keys to your electric car, calling for roadside assistance can safely unlock your car using specialised tools by experts and various other methods. 

If there are some situations where your EV cannot be repaired on-site, then there is also a facility of tow trucks which can transport your vehicle to a nearby repair center or to a particular garage for professional maintenance. These services can provide you with immediate attention, in case you are stranded on the road. 

Accidents: No matter how carefully you drive your car, there is a possibility of accidents, as it requires only one mistake from either end which can keep you stranded. In these kinds of situations, it's advisable to keep calm and contact roadside assistance. 

Understanding Roadside Assistance for Electric Vehicle Owners

• It's very important to note that roadside assistance for EVs include special services catered to the needs of electric cars. Various EV roadside assistance offers various kinds of personalised services to their users such as charging support, arranging a mobile charging unit for rapid charging or at last towing your EV while keeping you on the moment. 
• It is also very crucial to understand that unlike any roadside assistance service, the EV roadside assistance also has various limitations as there might be restrictions sometimes which includes limited number of service calls allowed annually, limit of towing distances, and various geographical boundaries. 
  

• There is a joint collaboration between towing companies and technicians across the network, as it is crucial for the roadside assistance team to ensure that there is a reliable network of providers so that they can assign the particular mechanic to the surrounding area. It is also very important to determine that the company provides a professional and knowledgeable team to assist with problems in your electric cars. 

Thus being prepared for emergencies is very important and a smart move, and to initiate this move it's important to contact roadside assistance to provide exceptional support in emergency situations.